Privacy policy

Privacy Notice

We process your personal data to fulfil our agreement and provide support

When you submit an enquiry to us or contact us at Netelinfra, we need to store and use the personal data you provide to us as the enquirer or customer. We may also share this information with one of our subsidiaries, a subcontractor, such as an IT support provider or marketing agency, a shareholder, or Nasdaq Stockholm, where we are listed. This will depend on the nature of your enquiry.

If you would like to know more, please read our full Privacy Notice below, which describes in greater detail how we process personal data. You can also contact us regarding our processing of personal data at integritet@netelinfra.com.

Privacy Notice

At Netelinfra, we respect the privacy of our contacts and are committed to complying with both Swedish and European data protection legislation, including the General Data Protection Regulation (GDPR) and the Swedish Data Protection Act. This Privacy Notice provides an overview of how we process personal data.

1.1 What personal data do we collect?

We collect and store:

  • Your name, address, email address and/or telephone number, which you provide when requesting information from us.
  • Contact and delivery information that you provide in connection with, for example, but not limited to:
    • Meetings at trade fairs or investor events.
    • Information submitted via forms on our website or by email.
    • Shareholder information and communications.
    • Cookie information used to improve your experience on our website.

1.2 Where and to whom may your personal data be transferred?

In order to fulfil any of the purposes described above, we may disclose your personal data to the following

recipients:

  • Subsidiaries within the Netelinfra Group.
  • Third parties providing services related to our website or its functionality, but only to the extent necessary to provide these services, including but not limited to:
    • Suppliers responsible for operating, developing and/or providing support for various systems,
  • including but not limited to our website, financial management systems and IT systems.
  • Where required by law, including but not limited to:
    • Nasdaq Stockholm, where Netelinfra is listed.
    • Shareholders or purchasers/potential future purchasers of our business.

If personal data is transferred outside the EU/EEA, we apply the standard contractual clauses approved by the European Commission for transfers of personal data to such countries. These standard contractual clauses can be found here: https://ec.europa.eu/info/law/law-topic/data-protection_en

1.3 How long do we retain your personal data?

We retain personal data for as long as necessary to fulfil the purpose for which the data was collected. This means that we delete your personal data as soon as it is no longer needed to process an enquiry or order, or to manage your matter or our relationship with you. Anonymised statistical data may be retained for longer periods, including, but not limited to, data collected through Google Analytics.

1.4 Your rights

In relation to the personal data we hold about you, you have the right to:

  • Request a copy of your personal data held in our records.
  • Request that we rectify or erase your personal data (although this may mean that we are no longer able to process your enquiries or orders).
  • Request that we stop processing your personal data or restrict the processing of your personal data (for example, if you believe the information is inaccurate).
  • Request to receive the personal data that we process.
  • Withdraw your consent to the processing of your personal data at any time.

We may refuse your request to erase your personal data if we need to continue processing it in order to comply with a legal obligation or to establish, exercise or defend legal claims.

To exercise your rights, please submit a request to integritet@netelinfra.com.

If you wish to lodge a complaint regarding how we process your personal data, you have the right to submit a complaint to the Swedish Authority for Privacy Protection at imy.se or to the relevant supervisory authority in the country where you live or work (if outside Sweden).

2.0 Cookies

Netelinfra uses cookies on netelinfra.com. A cookie contains information that is stored on the device you use to access websites.

Cookies on netelinfra.com are used for technical purposes to facilitate your use of the website, provide statistics on website visits and improve your browsing experience. Without cookies, the website may not function as well. You can manage and delete cookies yourself through your browser settings. Information on how to do this is available on your browser’s support pages or at allaboutcookies.org.

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